About Us

Whether you’re building, renovating or decorating, lighting is a key element of interior design. At Lights Direct we specialise in high quality lighting, ceiling fans and accessories. We aim to offer a wide range at competitive pricing, with good old fashioned personalised customer service. We are dedicated to our customers, and we are constantly innovating to offer lower costs, faster shipping and better service.

What we really do?

As the lighting industry is always changing it is important for us at Lights Direct to ensure we stay one step ahead of all the ever-changing lighting styles and trends.
We constantly research the market to ensure we are competitive on pricing and that our customers are receiving the best possible offers and service. We understand every customer is different and we strive to ensure that all customer requirements are met, and are completed to the highest standard.

Our Vision

At Lights Direct we are committed to supplying our customers the best possible product and service to meet their individual requirements. We strive to provide the finest customer service, outstanding product knowledge and the best value products.

History of the Company

Lights Direct was established in 2011 as one of the first online retailers in Australia. Lights Direct is a sister company to our retail store which has been in business for over 15 years. With over 25 years in the lighting industry our team are extensively trained and have the knowledge to best assist you.

Lights Direct are proudly, wholly and solely Australian owned and operated.

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What can we do for you ?

Contact our friendly customer service team using the contact us link above, alternatively you can contact us from 8:30am-5:00pm Monday – Friday on 0400 949 515

The Lights Direct team is dedicated to ensure you receive a prompt response and helpful advice.

Lights Direct will only supply the best quality, reputable products to our customers. Quality assurance is very important to us, so we ensure our suppliers go through extensive quality control measures before any units are supplied. Lights Direct will always ensure that all products are Australian Standards Approved. All of our products are supplied with a minimum 12 month warranty, meaning you have the support required.

It is very important to us that our customers receive the best quality products and service. Should your item have a fault our customer service team are always ready to remedy the issue. All of our products are supplied with a minimum 12 month warranty which will ensure you are supported and well looked after.

For any warranty or fault related queries please contact our team at info@lightsdirect.com.au.

We always do our best to ensure we have all products in stock, however in the case we have sold out we will promptly contact the customer to inform them of any transit delays.

Should we need to order any goods from our suppliers this may add up to 4-6 days transit time.